Go to Settings on the home screen of your Firestick.Follow these steps to check the internet connection on your device: If they’re not working either, there must be some issue with your internet connection. If everything’s working except for Kodi, the problem is not with your internet connection. To do so, you can run any other app on your Firestick. Your Firestick is connected to the internet, and it is necessary to check whether your internet is working or not. The ‘Kodi unable to connect’ error may also occur due to an unstable internet connection. Remember that you need a fast and stable internet connection to prevent buffering when you are streaming movies online. This is the simplest of all the solutions. That could also help reduce any stuttering that you may see.The first thing you should do to fix the error is check your internet connection. Follow the same steps above and at the same last screen, scroll down to “Allow hardware acceleration” and disable it.If not, you will have to disable video scaling by setting it to zero. Now under the Video settings, and scroll down to “Enable HQ scalers for scaling above.” Try reducing that value to 10% (the default should be 20%) and see if reduces the stuttering. Toggle through the options and set it to Expert. You will see a gear icon at the bottom left with the word Basic or Standard next to it. To reduce the amount of video scaling go to the Settings menu by clicking or tapping on the gear icon found in the menu on the left. This video scaling can give the appearance of stutter when watching a video. Kodi automatically scales up a low-quality stream into a high-quality video.A VPN will also let you overcome any geo-restrictions that you may come across. In this case, your only option will be to use a VPN to circumvent ISP throttling. Some ISPs may also attempt to throttle or block access to streaming via Kodi, giving the appearance of Kodi not working properly.Contact your ISP if you are seeing speeds that are slower than normal. Ensure that you are getting the speed that you are supposed to, by running a speed test using the Ookla Speed Test. If you find a video takes a long time to load, it could be because of network connection issues that you may be facing.The instructions to clear data on Windows and macOS will be below. to clear data on an Android device, go to Settings – Apps, find Kodi and tap on Storage. This may fix the issue, but you will need to re-install all your favorite add-ons from scratch. If all else fails, you may have to clear app data or uninstall and re-install the application.Keep in mind that you will also have to go to Add-ons – My Add-ons and re-enable any add-ons that were already installed. Open the app again and you can now try installing the add-on or build that resulted in the error. Return to the home screen and exit the application. Select the Addons27.db file and delete it. Go to Settings (Gear icon in the main menu) – File Manager – Profile Directory – Database. The Addons27.db file may become corrupted and result in this error.Follow the steps above to clear the cache on an Android device and you can find the instructions on how to do so for Windows and macOS below. Clearing the cache might do the trick.However, useful and detailed guides are available online and a step-by-step rundown will be below. Unfortunately, the process isn’t as simple when it comes to a Windows, macOS, or Linux installation. Tap on Storage and then tap on Clear Cache. If you have an Android device, go to Settings – Apps and tap on Kodi. You can also try clearing the cache and see if that fixes any issues.Keep in mind that this disabling hardware acceleration fix for Kodi not working is mostly for issues with the Android app but may work on other platforms as well. Now under the Video settings, scroll down to “Allow hardware acceleration” and disable it (or both in the case of the Android app). Go to the Settings menu by clicking or tapping on the gear icon found in the menu on the left. Disabling it may be enough to fix any issues you are facing. Hardware acceleration is one of the main reasons that cause problems with Kodi not working.If not, you will have to manually download the installer from the Kodi download page here, where you will also find the installer for macOS and an installation guide for Linux. In the case of Windows, the app can be updated automatically if you install Kodi via the Windows Store. In the case of the Android and iOS apps, you should be able to keep the apps automatically updated via the Google Play Store and Apple App Store respectively. First, make sure that the apps are updated to the latest version.
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